Returning or Exchanging an Item

 If for any reason you are not entirely satisfied with your purchase of wine, you may return it within 30 days of date of purchase.  For all non-wine items, all items are to be returned back to us within 10 days, all items must be in their original packaging and unused.  To return or exchange an item, please complete the following steps: 

1.       Circle the item(s) that you are returning on the order form included with your purchase.

2.       Please write the reason for the return at the bottom of the order receipt.

3.       If you are exchanging an item, please indicate the item you would like us to send at the bottom of the form.  Please be sure to indicate the address where you would like us to send the exchanged item if different from the original address.

4.       Pack and seal your return item(s) along with the order receipt.

 Note: The credit card used for the original purchase will be credited in the amount of the product sale.  Please allow 1-2 billing cycles for the credit to appear on your bill.  Shipping and handling costs are not refundable unless we have sent the wrong item. 

If you need to inquire about your order:
Please e-mail us at
uvineyard@aol.com or phone the winery at 908-788-0400.


Placing an order by phone:

Please call at: 1-908-788-0400
 


 

 

 

 


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